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Reunion Information HUB
Know Your Stuff
The Information Hub is your seamless, "hassle-free" way of finding the answers you need quickly. Pro Tip: Use the navigation menu to jump to specific sections or the search bar above to search for a specific keyword.
Remember: to login in or sign up for access to the sites members only pages (e.g., reunion dues, photo library, etc.).
Pre-Cruise: Designated Miami Hotel
Hotel: Tru by Hilton Miami West Brickell
Location: 1931 SW 3rd Ave, Miami, FL 33129
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Contact: (305) 500-2700 | View Map & Details
Check-in: August 7, 2026 at 3:00 PM
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Booking: Call the hotel directly to reserve
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Amenities: Complimentary buffet breakfast (7:00 AM – 10:00 AM), outdoor pool, and 24-hour fitness center
Room Rate (King Standard): Please contact the hotel for room rates.
Flights & Airport Transportation
Important: Please ensure your flight arrives with enough time to reach the port. All guests must be at the terminal by 1:30 PM for the 3:30 PM departure. For the most flexible air options, visit Carnival Fly2Fun, or book your flight individually.
From Miami International (MIA)
Distance: ~10 miles (15-30 mins)
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Rideshare (Uber/Lyft): ~$25–$35. Usually the fastest option
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Carnival Transfer: Prepaid shuttles available via My Cruise Manager
From Fort Lauderdale (FLL)
Distance: ~30 miles (45-60 mins)
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Rideshare (Uber/Lyft): $40–$90. Pickup is outside of the baggage claim
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Shared Shuttle: SAS Transportation (~$13–$15 per person)
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Train: Brightline ($15–$20 per person)
Cruise Essentials & Check-In
Online Check-In: Must be completed via Carnival’s Manage My Booking within 14 days of sailing.
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Boarding Passes: Print your pass after selecting an Arrival Appointment. Follow the instructions provided here
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Pro Tip: Use a desktop computer for check-in to avoid mobile connectivity errors
Medical Services: The ship features a 24/7 medical center meeting ACEP guidelines. Note that consultations, labs, and medications incur additional fees charged to your Sail & Sign account. Full Medical Details Here.
Beverage Policy: Guests may bring one 750ml bottle of wine/champagne per person and one 12-pack of non-alcoholic cans (soda/water) in carry-on luggage. All other liquor is prohibited.
Smoking Policy: All staterooms, including the balconies, are entirely smoke-free. Guests who violate this policy will be assessed for a $500 cleaning and refreshing fee charged to their Sail & Sign account.
Dining & Gratuities
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Group Dining: Early Dining is set for 6:00 PM for all registered group members
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Policy: Attendees who have not paid reunion dues are not permitted to dine with the group
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Main Dining Room: Entrées are complimentary. A $5 charge applies starting with the third entrée ordered. Detailed Dining Info
Recommended Daily Gratuities:
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Bellman: $5.00 per person
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Housekeeping: $2.00 per night
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Servers: $2.00 per person
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Group Events: Please contribute $1.00 toward shared gratuities for group event/dining
Surcharges & Wi-Fi Plans
Upon boarding, a $200 hold will be placed on your card. Please see full details here.
Wi-Fi Plans: Save up to 15% by pre-purchasing Wi-Fi before 11:59 PM EST the day before sailing.
Plan Rate (Pre-Purchase)
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Social: $18.70/day (best for: facebook, instagram, whatsapp)
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Value: $22.10/day (best for: email, news, web browsing)
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Premium: $23.80/day (best for: streaming (netflix/hulu), video calls, zoom)
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Multi-Device: $84.00/day (up to 4 devices on premium speed)
Exclusions: The pricing for lodging does not include reunion dues, excursion costs, airfare, transportation to/from airports, or spending money. These details must be obtained separately.
Beverage Package: Please ensure you have signed up for your preferred beverage package. View packages here.
Cancellation Policies
Reunion Dues: Non-refundable. If you cancel, items already purchased (T-shirts, materials, etc.) will be sent to you.
Cruise Cancellation Penalties:
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By May 27: $150 flat fee per person
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By June 16: 50% penalty
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By July 12: 75% penalty
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After July 12: 100% penalty (No refund)
Hotel Policy: Contact the hotel for cancellation details.
Reunion Guest & Plus-One Policy
Family & Plus-Ones: We love seeing our family grow! Adults (21+) are welcome to bring a plus-one. Please ensure your guest completes a registration so we can plan for them.
Reunion Dues Requirement: To participate in Allen Family private events, group dining, and to receive reunion materials (like t-shirts), all plus-ones and family member 18+ must pay the required reunion dues.
Important Note on Dining & Activities:
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Group Access: Only guests who have paid their reunion dues will be permitted to dine with the family in our reserved section and attend private reunion sessions.
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Independent Travel: Guests who choose not to pay dues are still welcome to book their own passage on the ship independently; however, they will not be included in our group seating, private events, or family activities
How to Register
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RSVP: Take the reunion survey and share the link with your plus-one so they can take the survey as well.
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Payment: Ensure your dues are submitted by the deadline to guarantee your spot in our group dining and events.
Good to Know:
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Accommodations: If your guest needs a room, contact Andre Cruz immediately; rooms are no longer pre-reserved
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Heritage & Dues: Log in to see the full breakdown of heritage information and your current payment status
Travel Checklist
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Download: Travel Essential Checklist (PDF)
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Wear: T-shirt representing your City/State
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Pack: An outfit matching your "Squad Color"
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Contribute: Upload photo family photos on the reunion website
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Documentation: See the required travel documentation below
Essential Documentation
Pro Tip: Never pack these in your checked suitcase. Keep them in your personal carry-on (backpack/purse) so you can access them at the terminal.
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Passport or Birth Certificate: A passport valid for 6 months beyond the travel date is highly recommended. For closed-loop cruises from the U.S., an original or certified copy of a birth certificate plus a government-issued photo ID is required for those 16+. For more details, visit: http://www.carnival.com/cms/faqs/new_passport_requirement.aspx
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Boarding Passes: Printed or saved to your digital wallet via the Carnival app
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COVID-19/Health Documents: (If applicable) Check current requirements for your specific ports
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Notarized Letter for Minors: If a child is traveling without both legal parents/guardians
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Travel Insurance Information: Policy details and emergency contact numbers
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Cruise Website Link: For the most up-to-date requirements, visit Carnival Travel Documentation & Requirements
Onboarding & Offboarding: Document Best Practices
1. Boarding Day (On-board): Keep your ID and boarding pass in your hand or an easy-access pocket. You will need to show them at least three times before you even step onto the boat. Once you reach your cabin, place your original documents in the stateroom safe immediately.
2. Port Days (Off-board): When you get off the ship in the Bahamas or other ports:
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Leave the original passport/birth certificate in your room safe. * Take with you: Your Sail & Sign card, a government photo ID (like a Driver's License), and a printed photocopy of your passport. Do NOT carry your original passport off the ship unless specifically required by that country's local laws. Instead, plan ahead:
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Print out a high-quality color photocopy of your passport
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Keep a digital photo of your passport on your phone (available offline)
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Check the Clock: Always keep your watch set to Ship Time. Local time in port can sometimes be different, and the ship will not wait if you are late! Keep track of port departure times via the Itinerary.
3. Final Morning (Disembarkation) Keep your ID and customs forms easily accessible in your carry-on for when you exit the terminal in Miami.
Got More Questions? Contact Andre Cruz (Carnival Planner) or the Communication Squad for reunion-specific updates.